But eventually, the game becomes bogged down in unfun and unfair mechanics. The developers seemed to think that adding more things for you to juggle was a foolproof way to make the game more engaging. Now there are several new pseudo-optional things to do for customers, like take their picture, give them snacks *or* dessert, and clean up spills. But the mere presence of these features makes tables take far longer to fully work through. I called them pseudo-optional because usually after a while, they'll give up on the request and proceed. But that still takes like 15 seconds, which is a huge amount of time for the lifetime of a table. Not a big deal when you can satisfy them immediately, but if you have to let them time out because you're busy at the moment, then it's a double gut punch because not only are you disappointing the customer, but your table is taking significantly longer to open up. What makes it unbearable is the randomness of it. There's a clear order of operations for tables normally, and distinct amounts of time it takes each customer type to get through those phases. That means you have a good sense of what is coming your way. But these random interruptions can't be anticipated. The player's ability to plan ahead is crippled. The forseeability of the game is further damaged by the fact that the option interruptions can expire, ironically.
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